Privacy Policy

Effective Date: February 14, 2026

LaBel Foodservice Group ("LaBel", "we", "our", or "us") may offer SMS or text message communications to users who voluntarily provide their phone number and consent to receive messages from us.

SMS Consent

When submitting your phone number through forms on our website, you may choose to opt in to receive SMS communications from LaBel Foodservice Group. This consent is optional and is not required in order to submit an inquiry or use our services.

By opting in, you agree to receive text messages related to:

• Project inquiries and follow-up communication
• Scheduling confirmations or updates
• Customer support responses
• Service-related notifications

Information We Collect

If you opt in to receive SMS communications, we may collect and store the following information:

• Your phone number
• Information you provide during SMS interactions
• Message delivery and interaction data (such as whether a message was opened or responded to)

How We Use SMS Information

Information collected through SMS communications may be used to:

• Respond to inquiries and provide customer support
• Send important service updates or appointment confirmations
• Improve communication services and customer experience
• Comply with legal or regulatory requirements

Sharing of Information

We do not sell, rent, or share your SMS-related information with third parties except in the following circumstances:

• When required by law or legal process
• With trusted service providers who assist in delivering messaging services under confidentiality obligations
• In connection with a business transfer, merger, or acquisition

Opting Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS messages unless you opt in again.

Data Security

We implement reasonable safeguards to protect personal information transmitted through SMS communications. However, no mobile communication method can be guaranteed to be completely secure.

Children's Privacy

Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect SMS consent from children.

Updates to This Policy

We may update this SMS Communications Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about our SMS communications policy, you may contact us at:

LaBel Foodservice Equipment & Design, Inc.
600 N Bicycle Path, Unit D
Port Jefferson Station, NY 11776
Phone: (631) 582-8800
Email: info@labelfoodservice.com

Address

600 N Bicycle Path, Unit D Port Jefferson Station, NY 11776

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